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The Association of Mental Health Providers’ evidence observatory
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35,993 claims
Viewpoint’s advocacy service reaches people with multiple and complex needs, ensuring every voice is heard.
This data shows that our advocacy service reaches people with multiple and complex needs, ensuring every voice is heard and supported.
Service · Observational claim · From Viewpoint — annual report and accounts, year ending 31 March 2025, page 20
Viewpoint’s advocacy service is accessible through multiple channels, including self-referral and professional referrals.
Self-referral was a significant route, with 25 clients coming directly to the service, showing that individuals are aware of and confident in seeking support themselves. Professional referrals also played a key role.
Service · Procedural statement · From Viewpoint — annual report and accounts, year ending 31 March 2025, page 20
Viewpoint’s advocacy service supports individuals with mental health challenges to express their views and make informed choices.
Our advocates empower individuals to express their views, make informed choices, and take an active role in decisions about their care and treatment.
Service · Procedural statement · From Viewpoint — annual report and accounts, year ending 31 March 2025, page 19
The peer support training programme strengthened the capacity of peer roles in Hertfordshire’s drug and alcohol services.
This training strengthened peer capacity and embedded lived experience across services.
Service · Commitment statement · From Viewpoint — annual report and accounts, year ending 31 March 2025, page 18
Viewpoint facilitated focus groups for the development of Hertfordshire’s Drug and Alcohol Strategy, incorporating lived experience.
Viewpoint contributed to the development of Hertfordshire’s Drug and Alcohol Strategy - 2025-2030, by facilitating focus groups with people accessing drug and alcohol treatment services and their carers.
Service · Procedural statement · From Viewpoint — annual report and accounts, year ending 31 March 2025, page 18
Viewpoint’s involvement in the co-occurring mental health and substance use programme ensured that lived experience remained central to service improvement.
Viewpoint’s involvement ensured lived experience remains central to service improvement and system design.
Service · Commitment statement · From Viewpoint — annual report and accounts, year ending 31 March 2025, page 17
Participants in the focus groups described challenges when services work in isolation and the positive impact of joined-up care.
Participants described the challenges of being passed between services and the difference made when care was joined up and compassionate.
Service · Observational claim · From Viewpoint — annual report and accounts, year ending 31 March 2025, page 17
Viewpoint facilitated focus groups to gather experiences of people with co-occurring mental health and substance use issues.
We facilitated four focus groups and one individual interview, providing safe and supportive spaces for open conversations.
Service · Procedural statement · From Viewpoint — annual report and accounts, year ending 31 March 2025, page 17
Viewpoint's core values include inclusion, co-production, empowerment, and a recovery-focused approach.
Our core values guide everything we do: Inclusion – creating space for all voices to be heard and valued Co-production – working together to design and improve services Empowerment – enabling people to speak up and take the lead Recovery-focused – promoting hope, self-determination, and connection
Policy · Policy statement · From Viewpoint — annual report and accounts, year ending 31 March 2025, page 4
Viewpoint's mission includes supporting people to stay well and make informed choices about their mental wellbeing.
Staying well: Supporting people to stay well. Supporting choice: Supporting people to make informed choices about services and their own mental wellbeing.
Policy · Policy statement · From Viewpoint — annual report and accounts, year ending 31 March 2025, page 5
Viewpoint's work is guided by the principle of placing lived experience at the heart of service design and delivery.
We exist to ensure that people with lived experience are at the heart of service design, delivery, and evaluation.
Policy · Policy statement · From Viewpoint — annual report and accounts, year ending 31 March 2025, page 4
Viewpoint's activities included 974 recorded interactions in the year ending March 2025.
With 974 recorded interactions across meetings, forums, support sessions, training, and co-production activities
Service · Observational claim · From Viewpoint — annual report and accounts, year ending 31 March 2025, page 7
2,264 people participated in Viewpoint's engagement activities during the year ending March 2025.
In total, 2,264 people took part, reflecting the growing reach and impact of our work across Hertfordshire and beyond.
Service · Observational claim · From Viewpoint — annual report and accounts, year ending 31 March 2025, page 6
Viewpoint offered 572 engagement opportunities in the year ending March 2025.
Over the past year, Viewpoint offered 572 engagement opportunities across a variety of activities, including meetings, co-production meetings, local forums, support sessions, and training.
Service · Observational claim · From Viewpoint — annual report and accounts, year ending 31 March 2025, page 6
Viewpoint attended 151 events to shape local service improvements and policy discussions.
The user voice remained central to our work; we attended 151 events across various settings, where lived experiences helped shape local service improvements and policy discussions.
Service · Observational claim · From Viewpoint — annual report and accounts, year ending 31 March 2025, page 8
Viewpoint held 77 forums for 324 participants in the year ending March 2025.
Viewpoint held 77 forums for 324 participants; these spaces served as a hub for connection and influence.
Service · Observational claim · From Viewpoint — annual report and accounts, year ending 31 March 2025, page 8
There were no disclosable related party transactions in the year.
There were no disclosable related party transactions during the year (2023 - none).
Financial · Policy statement · From We Are Farming Minds — annual report and accounts, year ending 31 December 2024, page 17
The charity has designated funds which are material to its activities.
These are endowment funds funds which are material to the charity's activities.
Financial · Policy statement · From We Are Farming Minds — annual report and accounts, year ending 31 December 2024, page 17
The charity is exempt from taxation on its activities.
The charity is exempt from taxation on its activities because all its income is applied for charitable purposes.
Financial · Policy statement · From We Are Farming Minds — annual report and accounts, year ending 31 December 2024, page 16
Interest receivable increased in 2024.
Interest receivable 4,095 397
Financial · Trend statement · From We Are Farming Minds — annual report and accounts, year ending 31 December 2024, page 13