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The Association of Mental Health Providers’ evidence observatory
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35,993 claims
The charity has implemented robust reporting and evaluation mechanisms for the grant funding.
Robust reporting and evaluation mechanisms have been implemented throughout the year to evidence delivery, outcomes and impact, providing assurance to funders and supporting ongoing service development.
Operational · Procedural statement · From Unmasked Mental Health — annual report and accounts, year ending 28 February 2026, page 6
The charity secured a three-year grant from The National Lottery, successfully delivering against all first-year objectives.
This achievement reflects the strength of our service model, the commitment of our team and the effectiveness of our governance and monitoring processes. The funding has enabled us to expand and strengthen our core provision, particularly within our peer hubs and activity groups, ensuring continued access to community-based mental health support.
Financial · Funding statement · From Unmasked Mental Health — annual report and accounts, year ending 28 February 2026, page 6
The charity will maintain strong relationships with existing and prospective funders to support future growth.
This area remains a key driver in our strategy to diversify income and reduce reliance on grant funding. Alongside this, we will maintain a clear focus on increasing sustainable income through a balanced approach to funding, including employer services, grant funding and fundraising activity.
Financial · Commitment statement · From Unmasked Mental Health — annual report and accounts, year ending 28 February 2026, page 6
The charity aims to develop employer services to diversify income streams.
We will continue to develop and expand our employer services, building on the strong foundations established during the year. This includes increasing engagement with existing employer partners, growing our client base and enhancing our service offer to ensure it remains responsive to the evolving needs of the workplace.
Commissioning · Commitment statement · From Unmasked Mental Health — annual report and accounts, year ending 28 February 2026, page 6
The charity plans to implement and optimise a new CRM system for improved data management.
A central focus for the year ahead is the implementation and optimisation of a new Customer Relationship Management (CRM) system. This will improve data management, reporting capability and operational efficiency, enabling more informed decision-making and strengthening our ability to evidence impact for funders and stakeholders.
Operational · Commitment statement · From Unmasked Mental Health — annual report and accounts, year ending 28 February 2026, page 6
The charity does not currently hold any free reserves but has a formal reserves policy.
The charity currently does not currently hold any free reserves. A formal reserves policy is in place and reviewed regularly in line with SORP (FRS 102).
Financial · Funding statement · From Unmasked Mental Health — annual report and accounts, year ending 28 February 2026, page 6
The charity prioritises income diversification to ensure financial stability and service delivery.
This has reinforced our reputation as a credible and trusted organisation capable of delivering meaningful outcomes within the mental health sector. The experience of reduced local funding has further highlighted the importance of our strategic focus on income diversification.
Strategic · Commitment statement · From Unmasked Mental Health — annual report and accounts, year ending 28 February 2026, page 6
The charity has demonstrated resilience by securing support from national funders despite reduced local grant opportunities.
While local grant funding opportunities have been more limited than in previous years, the charity has demonstrated resilience by continuing to secure support from national funders who recognise both the quality and the impact of our work.
Financial · Stakeholder position · From Unmasked Mental Health — annual report and accounts, year ending 28 February 2026, page 6
The charity secured a three-year grant from The National Lottery in March 2025.
The charity secured a three-year grant from The National Lottery, commencing in March 2025, and successfully delivered against all first-year objectives within the agreed timeframe.
Financial · Funding statement · From Unmasked Mental Health — annual report and accounts, year ending 28 February 2026, page 6
The charity now operates with a smaller, more experienced and higher-performing team.
As a result, the charity now operates with a smaller, more experienced and higher-performing team.
Operational · Observational claim · From Unmasked Mental Health — annual report and accounts, year ending 28 February 2026, page 6
Staff costs increased by over 75% during the year.
Staff costs increased by over 75% during the year, largely reflecting higher staffing levels during the first half of the reporting period.
Financial · Observational claim · From Unmasked Mental Health — annual report and accounts, year ending 28 February 2026, page 6
The charity has a payment arrangement to manage an outstanding balance of £50,022 owed by Unmasked Mental Health CIC.
A balance of £50,022 is owed to Unmasked Mental Health CIC, which is currently in a deficit position due to this outstanding balance from the Charity. A payment arrangement is in place to reduce this in a managed way across a timed period
Financial · Procedural statement · From Unmasked Mental Health — annual report and accounts, year ending 28 February 2026, page 5
Unmasked Mental Health has a net surplus of £13,956 for the year ending February 2026.
During year ended 28 February 2026, total income was £280,365 and total expenditure £266,409, resulting in a net surplus of £13,956 for the year
Financial · Funding statement · From Unmasked Mental Health — annual report and accounts, year ending 28 February 2026, page 5
The charity's partnerships have resulted in more effective and streamlined referral pathways.
These partnerships have resulted in more effective and streamlined referral pathways, enabling individuals to access appropriate mental health support more quickly and at the point of need
Relational · Operational statement · From Unmasked Mental Health — annual report and accounts, year ending 28 February 2026, page 5
Unmasked Mental Health has developed strong relationships with local employers, resulting in consistent referrals.
We have developed strong and trusted relationships with a growing number of local and regional employers, resulting in consistent referrals into our counselling services and a high level of repeat engagement across our wider offer
Relational · Stakeholder position · From Unmasked Mental Health — annual report and accounts, year ending 28 February 2026, page 5
Income from employer services increased by 490% compared to the previous financial year.
income generated through employer services increased by 490%, demonstrating the growing strength of this area as a sustainable and scalable income stream for the charity
Financial · Funding statement · From Unmasked Mental Health — annual report and accounts, year ending 28 February 2026, page 5
The charity awarded approximately 55 student counselling placements, delivering over 5,520 hours of support.
We awarded approximately 55 student counselling placements, delivering over 5,520 hours of counselling support to more than 540 clients.
Service · Operational statement · From Unmasked Mental Health — annual report and accounts, year ending 28 February 2026, page 4
Unmasked Mental Health delivered over 580 wellbeing and activity sessions, providing more than 5,800 individual places.
Between 1 March 2025 and 28 February 2026, we delivered over 580 wellbeing and activity sessions, providing more than 5,800 individual places. Average attendance remained strong at approximately 10 participants per session
Service · Operational statement · From Unmasked Mental Health — annual report and accounts, year ending 28 February 2026, page 4
The charity's total income exceeded £280,000 in the year ending February 2026.
Total income exceeded £280,000, representing an increase of nearly 300% compared to the previous financial year. This reflects both increased demand for our services and the charity’s continued focus on developing sustainable income streams.
Financial · Funding statement · From Unmasked Mental Health — annual report and accounts, year ending 28 February 2026, page 4
Unmasked Mental Health conducts dynamic conference talks and webinars to educate the public on mental health.
Through engaging conference talks, we aim to disseminate accurate information, destigmatise mental health struggles, and foster an environment of open dialogue. our talks, presented by qualified and experienced experts, will not only illuminate the intricacies of mental health issues, but also equip attendees with actionable insights
Service · Policy statement · From Unmasked Mental Health — annual report and accounts, year ending 28 February 2026, page 3