Evidence browser
Explore the evidence
Loading the evidence…
The Association of Mental Health Providers’ evidence observatory
Evidence browser
Loading the evidence…
Evidence browser
35,993 claims
Live Well North East supported over 1800 individuals through various programmes, activities, and services.
Over the year we are proud to have regularly engaged with over 1800 individuals, with tens of thousands of session and activity attendances reported.
Service · Observational claim · From Live Well North East — annual report and accounts, year ending 01 October 2025, page 3
There were no related party transactions for the year ending September 30, 2023.
There were no related party transactions for the year ended 30 September 2023.
Financial · Observational claim · From Parenting Mental Health — annual report and accounts, year ending 30 September 2023, page 23
The charity's restricted funds totalled £14,191 as of September 2023.
Restricted funds: £14,191
Financial · Metric statement · From Parenting Mental Health — annual report and accounts, year ending 30 September 2023, page 15
The charity's unrestricted funds totalled £98,493 as of September 2023.
Unrestricted funds: £98,493
Financial · Metric statement · From Parenting Mental Health — annual report and accounts, year ending 30 September 2023, page 15
The charity's financial statements were prepared in accordance with the Charities SORP and FRS 102.
The financial statements of the charity, which is a public benefit entity under FRS 102, have been prepared in accordance with the Charities SORP (FRS 102) 'Accounting and Reporting by Charities: Statement of Recommended Practice applicable to charities preparing their accounts in accordance with the Financial Reporting Standard applicable in the UK and Republic of Ireland (FRS 102) (effective 1 January 2019)', Financial Reporting Standard 102 'The Financial Reporting Standard applicable in the UK and Republic of Ireland' and the Charities Act 2011.
Financial · Policy statement · From Parenting Mental Health — annual report and accounts, year ending 30 September 2023, page 14
The charity's expenditure increased significantly to £217,451 in 2023 due to focus on building core infrastructure.
In terms of expenditure, this rose again significantly year on year to £217,451 (vs. £125,409 in 2022) reflecting focus on building core infrastructure to support growing our impact, including increasing paid members of staff.
Financial · Observational claim · From Parenting Mental Health — annual report and accounts, year ending 30 September 2023, page 11
The charity's financial performance in 2023 saw a revenue increase of 7.5% to £212,503.
The Trustees are pleased to report a strong financial performance for 2023. Revenues increased by 7.5% to £212,503 driven by continued strong contribution from Grants (£106,547 vs. £97,569 in 2022) and substantial increase in Corporate Donations (£41,321 vs. £344 in 2022) including our partnership with Dove, with a drop in General Fundraising (£60,058 vs. £94,105 in 2022).
Financial · Observational claim · From Parenting Mental Health — annual report and accounts, year ending 30 September 2023, page 11
The charity's Net Promoter Score is +86, indicating high satisfaction among parents.
Parenting Mental Health stands out with a notable Net Promoter Score of +86 over-all, serving as a beacon that empowers and connects parents while enhancing their understanding of mental health.
Metric · Observational claim · From Parenting Mental Health — annual report and accounts, year ending 30 September 2023, page 9
The charity aims to further invest in its Reach pillar by increasing TV presence and SEO strategies.
Looking ahead to 2024, we aspire to further invest in our Reach pillar. This involves a strategic focus on both above and below-the-line campaigning. In terms of public relations, we aim to increase our presence on TV, leveraging its wide reach. In the digital space, heightened emphasis on SEO strategies will ensure that our vital resources and support reach those who need them most.
Operational · Commitment statement · From Parenting Mental Health — annual report and accounts, year ending 30 September 2023, page 9
The charity's social media channels experienced significant growth in followers and subscribers during 2023.
Our non-community-based social media channels experienced notable growth, with Instagram followers increasing by 14%, Youtube by 85%, LinkedIn by 60%, our website by 42%, and our database subscribers by 45%. This expansion aligns with our strategic aim to amplify our outreach and disseminate our crucial message across diverse platforms.
Operational · Observational claim · From Parenting Mental Health — annual report and accounts, year ending 30 September 2023, page 9
The charity aims to enhance its 'Inform' pillar by providing more extensive content, including FAQs and case studies.
Through these initiatives, we aim to fortify our position as a go-to hub for comprehensive and accessible mental health information for parents navigating the challenges associated with their children's mental well-being. Looking ahead to 2024, our ambitious goal is t o further enhance our 'Inform' pillar, responding to the expressed needs of parents by providing more extensive content, including FAQs, myth-busting resources, additional guides, and insightful case studies.
Service · Commitment statement · From Parenting Mental Health — annual report and accounts, year ending 30 September 2023, page 8
The charity aims to increase the availability of free places on Partnering not Parenting courses to over 200 in 2024, subject to funding.
Subject to funding, our goal for 2024 is to increase the availability of free places on Partnering not Parenting to over 200, recognising the continued importance of accessibility for participants facing financial constraints.
Commissioning · Commitment statement · From Parenting Mental Health — annual report and accounts, year ending 30 September 2023, page 8
The full Partnering not Parenting program received a perfect Net Promoter Score of +100 and is considered life-changing by participants.
This valuable 'bought-in' service has the most significant impact on parents of all those provided by PMH and receives a perfect +100 NPS. The Partnering course has proved life-changing for many - one parent from our March 2023 course commented “I joined feeling utterly broken. Now I feel life is worth living, I'm in a good place and I've gained a lot of self-belief.”
Service · Observational claim · From Parenting Mental Health — annual report and accounts, year ending 30 September 2023, page 8
The 'bite-sized' Partnering not Parenting program received over 8000 views and a positive Net Promoter Score of +75.
Our 'bite-sized' Partnering not Parenting program, a series of free video courses, was successfully rolled out during 2023 accumulating over 8000 views on our website and YouTube channel. The positive feedback, including sentiments like “it gave me hope” and “relief that others were experiencing what I was,” has guided our plans for further development in our new financial year.
Service · Observational claim · From Parenting Mental Health — annual report and accounts, year ending 30 September 2023, page 7
The Partnering not Parenting initiative aims to empower parents in navigating mental health challenges.
Under our skill pillar, our Partnering not Parenting initiative is our primary focus aiming to empower parents and caregivers in navigating the challenges of raising a child with poor mental health.
Policy · Policy statement · From Parenting Mental Health — annual report and accounts, year ending 30 September 2023, page 7
The charity plans to host two more Parent Retreats in 2024, contingent on securing adequate funding.
'With plans to host two more retreats in 2024, contingent on securing adequate funding, we remain committed to delivering impactful and transformative experiences for parents.'
Operational · Commitment statement · From Parenting Mental Health — annual report and accounts, year ending 30 September 2023, Page 7
The Parent Retreat program received unanimous positive feedback with 100% of participants recommending it to others.
'Parent Retreat - In 2023, we successfully organised our inaugural Parent Retreat, generously funded by the Helen Hamlyn Trust. The retreat garnered unanimous positive feedback, with 100% of participants expressing a recommendation to other parents.'
Service · Observational claim · From Parenting Mental Health — annual report and accounts, year ending 30 September 2023, Page 7
The charity's Facebook community has a Net Promoter Score (NPS) of +81.
For the first time, we've directly measured the impact that our community has on its members and the feedback has been extremely promising. Unlike many online platforms which can add to a parent's load and feel unsafe and judgemental, PMH's community receives very positive reviews. Our Net Promoter Score (NPS) for the community +81
Service · Observational claim · From Parenting Mental Health — annual report and accounts, year ending 30 September 2023, Page 7
The charity focuses on four operational pillars: support, skill, inform, and reach.
'to provide education, support and empowerment of parents and carers of young people with mental illness', 'to provide advice, assistance and promotion of best practice in the field of mental health, illness and wellbeing' and 'to provide associated education of peer mentors and professionals' - were the focus of our four operational pillars in 2023.
Strategic · Policy statement · From Parenting Mental Health — annual report and accounts, year ending 30 September 2023, Page 6
The charity aims to support and skill 1 million parents by 2026.
To support and skill 1 million parents through their child's poor mental health by 2026
Strategic · Policy statement · From Parenting Mental Health — annual report and accounts, year ending 30 September 2023, Page 6