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35,993 claims
The charity's relational model is a core strength and bridges the gap for people who do not meet thresholds for statutory services.
This relational model remains a core strength of the charity and continues to bridge a critical gap for people who may not meet thresholds for statutory services yet are at heightened risk without timely support.
Service · Policy statement · From Reach Out for Mental Health CIO — annual report and accounts, year ending 31 July 2025, page 3
Reach Out for Mental Health provides free counselling and befriending services to adults in Essex.
Over the reporting period, Reach Out for Mental Health has continued to provide vital support to adults experiencing suicidal thoughts and complex mental health challenges through accessible, non-judgemental, and relationship-centred interventions.
Service · Policy statement · From Reach Out for Mental Health CIO — annual report and accounts, year ending 31 July 2025, page 3
The charity aims to reduce the number of attempted and completed suicides in Essex.
The founding aims and objectives are to reduce the number of attempted and completed suicides in Essex through the delivery of free counselling, befriending and other welfare-related services to adults living in Essex.
Service · Policy statement · From Reach Out for Mental Health CIO — annual report and accounts, year ending 31 July 2025, page 3
ESRA has developed new monitoring tools to assess and demonstrate the impact of their services.
We have developed some new monitoring tools, including the ESRA journey, which is completed at induction,3, 6, 9 and 12 months. We have developed an exit questionnaire.
Service · Procedural statement · From East Sussex Recovery Alliance — annual report and accounts, year ending 31 March 2025, page 5
ESRA has a strategic priority to reach and support a larger, more diverse group of individuals affected by addiction.
To reach a larger and more diverse number of those needing help with addiction.
Strategic · Policy statement · From East Sussex Recovery Alliance — annual report and accounts, year ending 31 March 2025, page 6
ESRA faced financial uncertainty due to the end of key funding from the National Lottery Community Fund.
The end of key funding from the National Lottery Community Fund left a gap in our core operational budget, although we had an extension so can plan how we reapply.
Financial · Risk statement · From East Sussex Recovery Alliance — annual report and accounts, year ending 31 March 2025, page 5
ESRA received a high satisfaction rating from clients in their six-month review, with over 90% describing ESRA as essential to maintaining recovery.
Key Findings: 95% rated the support they received from ESRA 9 or 10. 91% stated that ESRA was essential or very important to maintaining their recovery
Service · Observational claim · From East Sussex Recovery Alliance — annual report and accounts, year ending 31 March 2025, page 3
ESRA launched a new weekly drop-in service to increase access to recovery support.
Launched a new weekly drop-in service, offering accessible, informal support to individuals at all stages of recovery.
Service · Observational claim · From East Sussex Recovery Alliance — annual report and accounts, year ending 31 March 2025, page 3
The Sunshine Project was well-attended with 10 to 25 families participating.
Between 10 and 25 families attended the sessions. The children were captivated by drumming and dancing
Service · Procedural statement · From Friends of the Drop-In for Asylum Seekers and Refugees — annual report and accounts, year ending 31 March 2025, page 5
FODI distributed 78 adult bikes to service users.
We distributed 78 adult bikes to our service users. The bikes help our service users travel to different places
Service · Procedural statement · From Friends of the Drop-In for Asylum Seekers and Refugees — annual report and accounts, year ending 31 March 2025, page 4
The Women’s Group provides yoga and contemporary dance sessions for women.
This is a women’s space only, where FODI women enjoy practising yoga and contemporary dance. It highlights the opportunity for women from diverse backgrounds and cultures to come together
Service · Procedural statement · From Friends of the Drop-In for Asylum Seekers and Refugees — annual report and accounts, year ending 31 March 2025, page 4
The KNOW YOUR NEIGHBOURHOOD ESOL PLUS project began in April 2023.
This was a two-year project that began in April 2023. It was an aspiration linked to FODI’s 2022 strategy, which was launched alongside the three-year strategic plan
Service · Procedural statement · From Friends of the Drop-In for Asylum Seekers and Refugees — annual report and accounts, year ending 31 March 2025, page 4
Sunderland Minster drop-in provides essential food parcels and hygiene products.
Our bi-weekly drop-in at Sunderland Minster is always a busy place, providing essential food parcels, hygiene products, and care packages to our FODI community
Service · Procedural statement · From Friends of the Drop-In for Asylum Seekers and Refugees — annual report and accounts, year ending 31 March 2025, page 4
FODI's drop-in sessions provide social space, practical help, and advice.
The service users attend for a social space, practical help, and advice. Our service users will return regularly to seek assistance and guidance from the North of England Refugee Service (NERS) for their immigration issues
Service · Procedural statement · From Friends of the Drop-In for Asylum Seekers and Refugees — annual report and accounts, year ending 31 March 2025, page 4
FODI's regular Wednesday drop-in sessions were held for 50 weeks.
FODI’s regular Wednesday drop-in took place for 50 weeks instead of 51 due to the summer riots
Service · Procedural statement · From Friends of the Drop-In for Asylum Seekers and Refugees — annual report and accounts, year ending 31 March 2025, page 4
Homelessness is a significant challenge for asylum seekers and refugees in Sunderland.
Homelessness remains a challenge that the local authority continues to tackle. Service users who have been granted refugee status, particularly single men, are viewed as a lower priority for local housing
Context · Observational claim · From Friends of the Drop-In for Asylum Seekers and Refugees — annual report and accounts, year ending 31 March 2025, page 3
As of March 2025, there were 825 asylum seekers in Sunderland.
As of March 2025, we had 825 asylum seekers in Sunderland, including 78 families
Context · Observational claim · From Friends of the Drop-In for Asylum Seekers and Refugees — annual report and accounts, year ending 31 March 2025, page 3
FODI's trustees are a cohesive team from diverse backgrounds.
The FODI Committee is a cohesive team composed of individuals from diverse backgrounds, including those with firsthand experience of the asylum system
Governance · Stakeholder position · From Friends of the Drop-In for Asylum Seekers and Refugees — annual report and accounts, year ending 31 March 2025, page 3
FODI conducted five volunteer inductions during the year, onboarding 32 volunteers.
We conducted five volunteer inductions during the year, onboarding 32 volunteers. Three of these sessions involved local community members and service users
Operational · Procedural statement · From Friends of the Drop-In for Asylum Seekers and Refugees — annual report and accounts, year ending 31 March 2025, page 3
FODI has one full-time staff member and several part-time employees.
Although FODI has only one full-time staff member, Fanni Ng'ambi, the Manager, and Farkhunda Nawzadi, the Operations Assistant, as part-time staff
Operational · Procedural statement · From Friends of the Drop-In for Asylum Seekers and Refugees — annual report and accounts, year ending 31 March 2025, page 3