Evidence browser
Explore the evidence
Loading the evidence…
The Association of Mental Health Providers’ evidence observatory
Evidence browser
Loading the evidence…
Evidence browser
35,970 claims
INUF has a user-led approach in all its activities.
Retain a user-led approach in all its activities and developments
Service · Policy statement · From Independent Newham User's Forum (mental Health) — annual report and accounts, year ending 31 March 2025, page 3
INUF's gas and electricity prices are fixed until July 2027.
We fixed our gas and electricity prices until July 2027 so have not been further impacted by the rise in cost
Operational · Procedural statement · From Independent Newham User's Forum (mental Health) — annual report and accounts, year ending 31 March 2025, page 5
INUF's largest single expense is the wages bill.
Our largest single expense is the wages bill. We have reduced the bill by about £9,000 compared to 2024
Financial · Metric statement · From Independent Newham User's Forum (mental Health) — annual report and accounts, year ending 31 March 2025, page 6
INUF's total health and education costs fell from £55,090 to £49,302.
total Health and Education costs have fallen this year from £ 55,090 to £49,302
Financial · Metric statement · From Independent Newham User's Forum (mental Health) — annual report and accounts, year ending 31 March 2025, page 5
Income from Ithaca House increased from £100,848 to £124,382.
Income from Ithaca House rose this year from £100,848 to £124,382
Financial · Metric statement · From Independent Newham User's Forum (mental Health) — annual report and accounts, year ending 31 March 2025, page 5
INUF's monthly income is approximately £10,870 excluding grants.
Currently our monthly income is approximately £10,870 (excluding any Grant income)
Financial · Metric statement · From Independent Newham User's Forum (mental Health) — annual report and accounts, year ending 31 March 2025, page 4
INUF secured two grants totaling £31,425 during the financial year.
We were awarded 2 new grants totalling £31,425 to support our work.
Financial · Funding statement · From Independent Newham User's Forum (mental Health) — annual report and accounts, year ending 31 March 2025, page 4
The Helpline's total funds carried forward at the end of December 31, 2025 were £23,048.
Total charity funds 15 23,048
Financial · Metric statement · From The Helpline — annual report and accounts, year ending 31 December 2025, page 10
The Helpline's total expenditure for the year ending December 31, 2025 was £354,833.
Total expenditure 354,833
Financial · Metric statement · From The Helpline — annual report and accounts, year ending 31 December 2025, page 9
The Helpline's total income for the year ending December 31, 2025 was £164,540.
Total income 164,540 – 164,540
Financial · Metric statement · From The Helpline — annual report and accounts, year ending 31 December 2025, page 9
The Helpline's unrestricted funds totalled £23,048 at the end of December 31, 2025.
Unrestricted funds 23,048
Financial · Metric statement · From The Helpline — annual report and accounts, year ending 31 December 2025, page 10
The Helpline had a net deficit of £190,293 in unrestricted funds and £4,400 in restricted funds for the year ending December 31, 2025.
(190,293) (4,400) (194,693)
Financial · Metric statement · From The Helpline — annual report and accounts, year ending 31 December 2025, page 9
The Helpline's financial statements were approved by the board of trustees on May 18, 2026.
These financial statements were approved by the board of trustees and authorised for issue on 18 May 2026
Governance · Procedural statement · From The Helpline — annual report and accounts, year ending 31 December 2025, page 10
The Helpline's financial statements comply with FRS 102 and Charities SORP.
These financial statements have been prepared in compliance with FRS 102, 'The Financial Reporting Standard applicable in the UK and the Republic of Ireland', the Statement of Recommended Practice applicable to charities preparing their accounts in accordance with the Financial Reporting Standard applicable in the UK and Republic of Ireland (FRS 102) (Charities SORP (FRS 102)) and the Charities Act 2011.
Financial · Policy statement · From The Helpline — annual report and accounts, year ending 31 December 2025, page 9
The Helpline has received positive feedback from therapists and their clients regarding the inter-session support provided.
We have received feedback from therapists and their clients that this inter -session support is crucial to supporting the clients in their healing journey.
Service · Stakeholder position · From The Helpline — annual report and accounts, year ending 31 December 2025, page 5
The Helpline has a comprehensive training plan for volunteers and supervisors in 2026.
We have a comprehensive plan for training for 2026, for both volunteers and supervisors, ensuring that we are always fully equipped to support our callers in the very best possible way.
Operational · Commitment statement · From The Helpline — annual report and accounts, year ending 31 December 2025, page 5
The Helpline's free reserves stand at £23,048 as of December 31, 2025.
The charity's free reserves, representing net current assets, stand at £23,048, all of which are allocated to the unrestricted fund.
Financial · Metric statement · From The Helpline — annual report and accounts, year ending 31 December 2025, page 7
The Helpline aims to have two months of cash reserves as part of its reserves policy.
The trustees have implemented a reserves policy, with an aim of having 2 months cash in reserve.
Financial · Policy statement · From The Helpline — annual report and accounts, year ending 31 December 2025, page 7
The Helpline's expenditure on direct charitable activities and support costs was £342,678 in the year ending December 31, 2025.
The charity spent £342,678 (2024: £410,643) on direct charitable activities and support costs.
Financial · Funding statement · From The Helpline — annual report and accounts, year ending 31 December 2025, page 7
The Helpline's income from donations was £161,922 in the year ending December 31, 2025.
The charity received £161,922 (2024: £609,392) in donations during the year.
Financial · Funding statement · From The Helpline — annual report and accounts, year ending 31 December 2025, page 7