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The Association of Mental Health Providers’ evidence observatory
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35,970 claims
Herts Schools Outreach (UK) supports children and young people with mental health issues.
The objective of Herts Schools Outreach (UK ) is to advance in life and relieve the needs of children and young people between the ages of 5 -19 who are experiencing mental health issues
Service · Policy statement · From Herts Schools Outreach (UK) — annual report and accounts, year ending 31 August 2023, page 4
The Hartlepool Mental Health Forum ensures individuals can access the right support regardless of where they first present.
The forum is founded on the principle that no door should ever be closed, ensuring individuals can access the right support regardless of where they first present.
Service · Procedural statement · From Lilyanne's Wellbeing — annual report and accounts, year ending 28 September 2025, page 15
The charity's involvement in the Lived Experience Forum shapes mental health services.
Our involvement in the Lived Experience Forum provides a vital space for sharing insight, gathering feedback and deepening understanding of how the mental health system feels to the people who rely on it.
Service · Procedural statement · From Lilyanne's Wellbeing — annual report and accounts, year ending 28 September 2025, page 15
The Hartlepool Mental Health Forum builds a more connected and responsive mental health sector.
Through regular engagement, the forum strengthens partnerships and relationships across services, enabling open discussion, shared learning, and collective problem-solving.
Service · Procedural statement · From Lilyanne's Wellbeing — annual report and accounts, year ending 28 September 2025, page 15
LilyAnne's Wellbeing contributes to the Teesside-wide Safeguarding Partnership, influencing safeguarding frameworks.
Through our involvement with the Teesside-wide Safeguarding Partnership, we continue to play an active role in strengthening safeguarding practice across the region.
Service · Procedural statement · From Lilyanne's Wellbeing — annual report and accounts, year ending 28 September 2025, page 15
The charity's involvement in ITV News Diversity Panel raises awareness of mental health stigma and discrimination.
Through this involvement, we help raise awareness at both a regional and national level, highlighting the importance of inclusive representation and the emotional impact that poor or unbalanced media portrayals can have on individuals and communities.
Service · Procedural statement · From Lilyanne's Wellbeing — annual report and accounts, year ending 28 September 2025, page 15
LilyAnne's Wellbeing works with GPs, Adult Social Care, NHS crisis teams and local partners to ensure clear pathways to support.
By working with GPs, Adult Social Care, NHS crisis teams and local partners, we ensured that every person had a clear pathway to the right support.
Service · Procedural statement · From Lilyanne's Wellbeing — annual report and accounts, year ending 28 September 2025, page 14
The charity's radio station had an average of 3,167 listeners per week.
Our wellbeing radio station had an average of 3,167 listeners every week, offering connection, reassurance and wellbeing content to people in their own homes.
Service · Observational claim · From Lilyanne's Wellbeing — annual report and accounts, year ending 28 September 2025, page 14
LilyAnne's Wellbeing uses a mobile unit and high street support to make services accessible.
Our Mobile Wellbeing Unit and Support on the High Street made support accessible across the community, reducing barriers for those who struggle to reach traditional services.
Service · Observational claim · From Lilyanne's Wellbeing — annual report and accounts, year ending 28 September 2025, page 14
The charity delivered 1,968 hours of counselling with no waiting list.
We delivered 1,968 hours of counselling with no waiting list, ensuring people received help exactly when they needed it.
Service · Observational claim · From Lilyanne's Wellbeing — annual report and accounts, year ending 28 September 2025, page 14
LilyAnne's Wellbeing aims to improve mental health outcomes by providing community-based support.
To improve mental health outcomes by delivering accessible, community-based support for adults experiencing mental health challenges, loneliness, and neurodiversity
Service · Policy statement · From Lilyanne's Wellbeing — annual report and accounts, year ending 28 September 2025, page 13
The charity's approach is person-centred, trauma-informed, and accessible due to the leadership of Trevor Sherwood.
His insight into the barriers people face when seeking support has shaped the charity’s person-centred, trauma-informed and accessible approach.
Service · Policy statement · From Lilyanne's Wellbeing — annual report and accounts, year ending 28 September 2025, page 9
Trevor Sherwood's lived experience of autism, ADHD, and long-term health conditions informs LilyAnne’s Wellbeing's approach.
Co-founder and Chief Executive of LilyAnne’s Wellbeing brings lived experience of autism, ADHD and long-term health conditions together with extensive professional training in counselling and psychology.
Service · Policy statement · From Lilyanne's Wellbeing — annual report and accounts, year ending 28 September 2025, page 9
LilyAnne's Wellbeing supported 513 individuals through one-to-one work and welcomed 6,843 attendances at coffee mornings.
We supported 513 individuals through one-to-one work, welcomed 6,843 attendances at our coffee mornings
Service · Metric statement · From Lilyanne's Wellbeing — annual report and accounts, year ending 28 September 2025, page 6
The charity will refine referral pathways for quicker connection to appropriate support.
We will continue to refine referral and triage pathways to ensure individuals are connected quickly to the most appropriate support, including working collaboratively with local VCSE and statutory organisations
Service · Commitment statement · From Lilyanne's Wellbeing — annual report and accounts, year ending 28 September 2025, page 5
LilyAnne's Wellbeing will integrate AI technology to improve efficiency and access.
In parallel, we will further integrate AI technology into our service provision, embedding structured workflows and automations to improve efficiency, access, and responsiveness
Service · Commitment statement · From Lilyanne's Wellbeing — annual report and accounts, year ending 28 September 2025, page 5
The charity will continue to develop its volunteer framework for safe and consistent support delivery.
We will implement minimum standards for all volunteers, including enhanced DBS checks and appropriate qualifications. This will include safeguarding, mental health, and counselling training
Service · Commitment statement · From Lilyanne's Wellbeing — annual report and accounts, year ending 28 September 2025, page 5
LilyAnne's Wellbeing will expand access to counselling and one-to-one support.
Priorities include expanding access to counselling and one-to-one support, further developing specialist ADHD and autism provision
Service · Commitment statement · From Lilyanne's Wellbeing — annual report and accounts, year ending 28 September 2025, page 4
The charity aims to achieve a sustainable reserve level of £8625 for three months' costs.
The trustees are actively working to build reserves through increased income generation, diversification of funding, and improved financial planning to achieve a sustainable reserve level of £8625 for three months costs
Financial · Funding statement · From Lilyanne's Wellbeing — annual report and accounts, year ending 28 September 2025, page 4
LilyAnne's Wellbeing maintains reserves to cover essential expenditure for three months.
The charity aims to hold free reserves equivalent to approximately three months of core operating costs, which is considered sufficient to cover essential expenditure
Financial · Funding statement · From Lilyanne's Wellbeing — annual report and accounts, year ending 28 September 2025, page 4