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35,970 claims
Northamptonshire Mind maintains operational stability despite financial pressures by implementing cost-saving measures and robust financial oversight.
Despite these unprecedented challenges, our robust financial oversight and cost-saving measures mean we have maintained operational stability and service delivery.
Operational · Observational claim · From Northamptonshire MIND — annual report and accounts, year ending 31 March 2025, page 4
Northamptonshire Mind faces financial challenges due to rising costs, reduced income, and increased service demand.
This year has been particularly challenging, reflecting broader trends across the charitable sector. Rising costs, reduced income and increased demand for services have created a “triple squeeze” on our resources.
Financial · Observational claim · From Northamptonshire MIND — annual report and accounts, year ending 31 March 2025, page 4
Your Voice Counts received funding from various charitable foundations in the year ending March 2025.
Access to Justice Foundation Arnold Clark Community Fund Baily Thomas Charitable Fund Barbour Foundation Bernicia Community Fund Catherine Cookson Charitable Trust Charities Aid Foundation Community Foundation Tyne & Wear and Northumberland Henry Smith Foundation Karbon Homes Community Investment Fund Motability Foundation National Lottery Fund The Charity of Sir Richard Whittington
Financial · Funding statement · From Your Voice Counts — annual report and accounts, year ending 31 March 2025, page 48
Your Voice Counts looks forward to continuing joint-working with partners in the future.
We are grateful for your support and look forward to more joint-working so we can continue to support the people who need us.
Relational · Commitment statement · From Your Voice Counts — annual report and accounts, year ending 31 March 2025, page 48
Your Voice Counts received support from multiple funders and partners during the year.
Thank you to all of our partners and funders who supported us during 2024/2025.
Relational · Stakeholder position · From Your Voice Counts — annual report and accounts, year ending 31 March 2025, page 48
Your Voice Counts plans to invest in refining its co-production approach and building capacity for Expert Trainer roles.
We want to grow our capacity so that we can develop our co-production approach. We’ve identified grant funding opportunities that may be able to support us and have submitted bids that, if successful, will enable us to build on our successful Community Voice and Know Your Neighbourhood projects.
Operational · Commitment statement · From Your Voice Counts — annual report and accounts, year ending 31 March 2025, page 26
Your Voice Counts has a proactive approach to financial management and designates funds for infrastructure projects.
Trustees take a forward-looking and proactive approach to financial management and so have again taken the decision to designate funds this year. These funds are for projects we are undertaking over the next year to improve the infrastructure and capacity of the organisation for the benefit of our clients.
Financial · Policy statement · From Your Voice Counts — annual report and accounts, year ending 31 March 2025, page 24
Your Voice Counts reported an in-year surplus of £34,330 this year.
This year we are reporting an in-year surplus of £34,330 (2024 deficit: £139,069).
Financial · Funding statement · From Your Voice Counts — annual report and accounts, year ending 31 March 2025, page 24
The charity received £1,769,164 in income this year.
This year, we have been pleased to continue to benefit from contract and services income and from the generosity of grant funders, allowing us to continue to grow our income despite the challenging economic environment: £1,769,164 (2024 £1,489,712).
Financial · Funding statement · From Your Voice Counts — annual report and accounts, year ending 31 March 2025, page 24
Your Voice Counts aims to maintain a robust financial position despite economic uncertainty.
Our year in numbers
Financial · Policy statement · From Your Voice Counts — annual report and accounts, year ending 31 March 2025, page 22
The organisation has provided training to volunteers and interns to help them develop the skills needed for person-centred work.
With support and supervision, they began to develop the skills and confidence needed for a future in person-centred work. Through their involvement, the volunteer also helped us improve how we explain advocacy to people who’ve never used it before.
Operational · Observational claim · From Your Voice Counts — annual report and accounts, year ending 31 March 2025, page 17
The organisation has welcomed new trustees who have diversified and strengthened the skills of the Board.
After a very successful recruitment round earlier in the year, we were pleased to welcome new trustees Kirsty Ann McNally, Carl Newbrook and Shona Crooks who have further diversified and strengthened the skills of the Board.
Governance · Observational claim · From Your Voice Counts — annual report and accounts, year ending 31 March 2025, page 20
The organisation has expanded its NHS Independent Complaints Advocacy Service into Newcastle.
In October, we became the statutory provider of NHS Complaints Advocacy services in Newcastle as well as continuing to deliver the service in Gateshead. This is a vital service that helps people navigate the NHS complaints process and the expansion into Newcastle was a highlight of our year as we work to grow our reach across the region.
Service · Observational claim · From Your Voice Counts — annual report and accounts, year ending 31 March 2025, page 17
The organisation supports over 3,150 people across its advocacy services.
This year we supported over 3,150 people across our advocacy services. From safeguarding concerns to support during big life decisions, we made sure that people's rights, voices and choices were at the heart of every conversation.
Service · Observational claim · From Your Voice Counts — annual report and accounts, year ending 31 March 2025, page 16
The organisation has increased the number of lived experience roles from seven in 2019 to fifteen currently.
We’ve increased the number of lived experience roles over the years (from only 7 in 2019) and with that have taken time and effort to develop our processes around how we recruit, onboard and support these colleagues in their positions.
Operational · Observational claim · From Your Voice Counts — annual report and accounts, year ending 31 March 2025, page 14
The organisation established a Trans Support Group to provide a safe space for trans people.
This year we also established a Trans Support Group to provide a safe space for the trans people we support, which included social and wellbeing activities as well as support around reporting hate crime
Service · Observational claim · From Your Voice Counts — annual report and accounts, year ending 31 March 2025, page 13
The Financial Health team provided training and one-to-one casework to help people manage their money.
Our service is delivered with a specialist case worker and peer support worker and includes helping with benefits applications and appeals, budgeting tools, managing debt and understanding bills and housing costs.
Service · Observational claim · From Your Voice Counts — annual report and accounts, year ending 31 March 2025, page 10
The Health and Wellbeing Facilitator team provided support for people with learning disabilities to engage with health services.
Our Health and Wellbeing Facilitator team provides a specialist service in South Tyneside to help people with a learning disability and autistic people engage with health services
Service · Observational claim · From Your Voice Counts — annual report and accounts, year ending 31 March 2025, page 9
The organisation launched Just Play Football to provide sports opportunities for the people they support.
We launched Just Play Football following feedback that some of the people we support would like the chance to do more sports.
Service · Observational claim · From Your Voice Counts — annual report and accounts, year ending 31 March 2025, page 9
The organisation coordinated 18 Care and Treatment Reviews (CTRs) during the year.
This year we coordinated 18 Care and Treatment Reviews (CTRs) and held panel meetings for 15 people.
Operational · Observational claim · From Your Voice Counts — annual report and accounts, year ending 31 March 2025, page 9