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35,847 claims
Phoenix Enterprises (Swindon) Ltd aims to support over 100 service users annually.
Most weeks we have between 50 and 60 service users and aim to support over 100 service users each year.
Service · Commitment statement · From Phoenix Enterprises (swindon) LTD — annual report and accounts, year ending 31 March 2026, page 11
Phoenix Enterprises (Swindon) Ltd supports between 50 and 60 service users most weeks.
Most weeks we have between 50 and 60 service users and aim to support over 100 service users each year.
Service · Observational claim · From Phoenix Enterprises (swindon) LTD — annual report and accounts, year ending 31 March 2026, page 11
Phoenix Enterprises aims to increase its reserves policy to cover six months of operating costs.
At the end of the financial year 2021, the Trustees agreed to increase our reserves policy to 4 months operating costs (previously 3 months), to be further increased to 5 months in 2022 and 6 months in 2023, subject to satisfactory financial conditions.
Financial · Policy statement · From Phoenix Enterprises (swindon) LTD — annual report and accounts, year ending 31 March 2026, page 11
Phoenix Enterprises secured £180,220 in grants and donations to support its operations.
We were delighted to secure £180,220 (prior year £148,910) in grants and donations from the local council, various charitable trusts, companies and individuals, which helped the charity survive another difficult year in the challenging economic climate.
Financial · Observational claim · From Phoenix Enterprises (swindon) LTD — annual report and accounts, year ending 31 March 2026, page 10
Phoenix Enterprises experienced a decrease in commercial income due to the loss of a major client and operational challenges.
Over the financial year our commercial income was £81,571, a decrease of 4% over the prior year (£85,368).
Financial · Observational claim · From Phoenix Enterprises (swindon) LTD — annual report and accounts, year ending 31 March 2026, page 10
Phoenix Enterprises supports service users in developing transferable skills through various production tasks.
Through this work, service users improved their skills like timekeeping, resilience, following instructions, communication, respect, teamwork, attention to detail, problem solving and numeracy. These are all transferable skills.
Service · Observational claim · From Phoenix Enterprises (swindon) LTD — annual report and accounts, year ending 31 March 2026, page 9
Phoenix Enterprises reduces social isolation by providing structured activities and opportunities for peer support.
During the past year, 107 individuals took part in structured activities at Phoenix, benefiting from peer support and the everyday social connections built through shared work, lunches and tea breaks.
Service · Observational claim · From Phoenix Enterprises (swindon) LTD — annual report and accounts, year ending 31 March 2026, page 9
Phoenix Enterprises helps individuals secure financial support and housing stability, which improves their overall wellbeing.
This support has a direct and lasting impact. People are better able to sustain their tenancies, manage their finances and live with greater security and independence – helping reduce poverty, prevent crisis and improve overall wellbeing.
Service · Observational claim · From Phoenix Enterprises (swindon) LTD — annual report and accounts, year ending 31 March 2026, page 8
Phoenix Enterprises supports individuals in making positive lifestyle changes, such as developing better daily routines and becoming more physically active.
Many participants also report making positive lifestyle changes since joining Phoenix: 44% say they have developed a better daily routine, 56% are more physically active, 38% are eating more healthily and 28% say they are taking better care of their mental health.
Service · Observational claim · From Phoenix Enterprises (swindon) LTD — annual report and accounts, year ending 31 March 2026, page 8
Phoenix Enterprises has a positive impact on the mental health and wellbeing of its service users.
Feedback from service users highlights the positive impact Phoenix has on wellbeing. 84% say coming to Phoenix helps them feel calmer or less anxious, 94% say they feel better about themselves and 88% report it helps them cope better day to day.
Service · Observational claim · From Phoenix Enterprises (swindon) LTD — annual report and accounts, year ending 31 March 2026, page 8
Phoenix Enterprises supports individuals to access health services.
Over the past year, 31% of individuals were supported to access health services, including referrals for medical appointments and practical support attending those appointments.
Service · Observational claim · From Phoenix Enterprises (swindon) LTD — annual report and accounts, year ending 31 March 2026, page 8
Phoenix Enterprises has partnerships with various organizations to support employment and training opportunities for service users.
We worked closely with partners including DWP Disability Employment, Swindon Borough Council Adult Social Care, NHS Community Mental Health, Shared Lives and other agencies. Supported work experience placements were also provided for students from Horizons College and New College Swindon.
Commissioning · Policy statement · From Phoenix Enterprises (swindon) LTD — annual report and accounts, year ending 31 March 2026, page 7
Phoenix Enterprises' work experience program improved employability skills for many participants, with 66% feeling their work skills have improved.
Feedback shows 66% of participants feel their work skills have improved since joining Phoenix, 88% feel confident about turning up reliably, 72% about being on time, 78% about following instructions, 91% about taking care in their work and 69% about working with others.
Service · Observational claim · From Phoenix Enterprises (swindon) LTD — annual report and accounts, year ending 31 March 2026, page 7
Phoenix Enterprises' support helps prevent negative outcomes such as increased demand on social services and worsening mental health.
Without Phoenix, there would be significant impact on the public purse as well as the local community. Without Phoenix, our people would: Remain permanently on benefits and lead less fulfilling lives. Experience worsening mental health requiring medical intervention. Place an increased demand on social services (if our people did not come here, they would need somewhere else to go, or a support worker to provide daily structured activities for them ensuring they are occupied and keep out of trouble). In a few cases some would most likely be disruptive or cause damage through vandalism.
Service · Risk statement · From Phoenix Enterprises (swindon) LTD — annual report and accounts, year ending 31 March 2026, page 7
Phoenix Enterprises' support leads to long-term improvements in physical and mental health, reducing reliance on social services.
The impact of the support given, skills gained, reduced social isolation, better housing, reduced stress and paid work is a long-term improvement to their physical and mental health and wellbeing.
Service · Observational claim · From Phoenix Enterprises (swindon) LTD — annual report and accounts, year ending 31 March 2026, page 7
Phoenix Enterprises aims to educate employers about mental health and disability stigma through partnerships with employment agencies.
Building better relationships with employment agencies, employers and the job centre allows us to educate and knock down the stigma attached to employing people with disabilities.
Commissioning · Policy statement · From Phoenix Enterprises (swindon) LTD — annual report and accounts, year ending 31 March 2026, page 6
Phoenix Enterprises helps individuals find paid employment and live independently, focusing on what they can do rather than their disabilities.
We focus on what each individual CAN DO, not what their disability means they can’t do. It is key that our people receive the best possible chance of success and that mental health, learning or physical disabilities do not disadvantage them in their desire to learn, work, achieve and forge a career.
Service · Policy statement · From Phoenix Enterprises (swindon) LTD — annual report and accounts, year ending 31 March 2026, page 6
Phoenix Enterprises provides meaningful hand-assembly work to improve morale, life skills, employability and both mental and physical health.
We support adults experiencing short or long-term mental health challenges, from anxiety to depression, as well as people with learning disabilities and individuals struggling to return to or access paid work. Most individuals are referred to us by GPs, mental health teams or support agencies, and around 70% take medication or attend GP appointments related to their mental health.
Service · Policy statement · From Phoenix Enterprises (swindon) LTD — annual report and accounts, year ending 31 March 2026, page 6
Phoenix Enterprises aims to improve social and financial inclusion for people with mental health issues and learning disabilities through holistic support.
Our mission is to alleviate poverty by improving social and financial inclusion for people in Swindon living with mental health issues and learning disabilities, through holistic support and real work experience.
Strategic · Policy statement · From Phoenix Enterprises (swindon) LTD — annual report and accounts, year ending 31 March 2026, page 6
Phoenix Enterprises supports over 100 vulnerable adults in Swindon each year.
Each year we provide a vital safety net for over 100 vulnerable adults in Swindon, offering holistic day-to-day support through meaningful work in a production environment.
Service · Policy statement · From Phoenix Enterprises (swindon) LTD — annual report and accounts, year ending 31 March 2026, page 6