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Adapting Service Delivery

Start with user needs – spend time understanding what your service users need to do, and which digital channels they find easy to use. See this guide from Cast on the principles behind developing good digital services.

About this document

Source
AMHP website archive (amhp.org.uk, crawl of February 2026)
Published
March 2020
Jurisdiction
United Kingdom
Context
Source document
Licence
© Association of Mental Health Providers
Access level
Public

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